Skulearn

TERMS OF SERVICE

Effective Date: 17 February 2026

Operator: Skulearn Pty Ltd | Reg. No. 2025/920955/07 | skulearn.com

Registered Address: 417 Pretorius Street, Arcadia, Pretoria, South Africa

General Enquiries : hello@skulearn.com

Legal Notices: admin@skulearn.com

Payment Processor: Paystack (Paystack Inc.) - primary; regional processors may apply Governing Law: Republic of South Africa (see Clause 20 for cross-border users)

THESE TERMS OF SERVICE CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SKULEARN PTY LTD. PLEASE READ THEM IN FULL BEFORE ACCESSING OR USING THE PLATFORM.

1. INTRODUCTION AND LEGAL AGREEMENT

1.1 Skulearn is a global youth empowerment and digital education platform operated by Skulearn Pty Ltd, a private company registered in the Republic of South Africa (Registration No. 2025/920955/07) and accessible worldwide at skulearn.com.

1.2 These Terms of Service ("Terms") govern all access to and use of the Platform, including its website, mobile applications, gamified learning environment, digital marketplace, coaching hub, community features, digital store, and all related services (collectively, the "Platform").

1.3 By accessing, registering for, or using the Platform in any way, you agree to be legally bound by these Terms and all policies incorporated by reference. If you do not accept these Terms in full, you must stop using the Platform immediately.

1.4 These Terms apply to all users worldwide, regardless of the country from which the Platform is accessed. Where a user's local mandatory consumer protection laws provide rights that cannot be excluded by contract, nothing in these Terms shall exclude or limit those rights.

1.5 These Terms must be read alongside: the Privacy Policy; the Cookie Policy; the Refund & Cancellation Policy; the Community Safety & Child Protection Policy; and any additional course-specific or feature-specific terms published on the Platform. In the event of conflict, these Terms prevail unless the specific policy expressly states otherwise.

2. THE PLATFORM - WHAT SKULEARN OFFERS

Skulearn provides a curated digital education and youth empowerment environment, including:

A structured Purpose Course programme for users aged 13–17 and 18–35, delivered in modules
Optional paid certificates of completion for eligible courses
Leadership, life skills, and development courses from Skulearn and approved thirdparty Instructors
- A gamified life-path simulation and related educational games
A Coach & Counsellor Hub connecting users with independent professionals
A Global Role Model Inspiration Hub
Alumni-only community engagement features
A digital store offering downloadable content available worldwide
A physical merchandise store, currently available to users in South Africa only
2.2 Course completion certificates issued by Skulearn are not accredited academic qualifications unless expressly stated in the specific course listing.

2.3 Skulearn's offerings are subject to change. Skulearn reserves the right to add, modify, or discontinue features, content, or services at any time with reasonable notice where practicable.

3. ELIGIBILITY & ACCOUNT REGISTRATION

3.1 Users must be at least 13 years of age to register on the Platform.

3.2 Users under the age of 18 (or the applicable age of majority in their jurisdiction) must have obtained verifiable parental or guardian consent before registering and using the Platform.

3.3 By providing consent on behalf of a minor, a parent or guardian accepts these Terms on the minor's behalf, accepts responsibility for the minor's use of the Platform, and agrees to supervise the minor's activities on the Platform.

3.4 Users must provide accurate, complete, and current information at registration and must keep that information updated. Accounts containing false or misleading information may be suspended or terminated.

3.5 Accounts are personal and non-transferable. You must not share your login credentials with any other person.

3.6 You are responsible for all activity conducted through your account, whether or not authorised by you, until you notify Skulearn of any suspected unauthorised access at admin@skulearn.com.

4. EDUCATIONAL CONTENT & OUTCOME DISCLAIMER

4.1 All content on the Platform is provided for educational, inspirational, and informational purposes. Skulearn does not guarantee or represent that any content will produce specific personal, professional, financial, or life outcomes.

4.2 Completion of any course, programme, or module does not guarantee employment, income, business success, academic admission, or any psychological or personal development outcome.

4.3 Users are solely responsible for their own decisions made in connection with or in reliance upon Platform content. Skulearn accepts no liability for such decisions or their outcomes.

5. COACH & COUNSELLOR HUB

5.1 Coaches and counsellors listed on the Platform are independent contractors who have entered into a separate agreement with Skulearn. Skulearn does not employ, clinically supervise, direct, or endorse the advice or conduct of third-party professionals.

5.2 Any engagement for coaching or counselling services is a direct arrangement between the user and the relevant professional. Skulearn is not a party to that arrangement.

5.3 The Platform does not provide medical, psychiatric, crisis intervention, or emergency services. If you or someone you know is in crisis, please contact your local emergency services or a crisis hotline immediately.

5.4 Skulearn disclaims all liability for the advice, recommendations, or conduct of any coach, counsellor, or professional listed on the Platform. Users engage such professionals at their own risk and discretion.

5.5 Skulearn reserves the right to remove any professional from the Platform at its sole discretion, with or without notice, and without liability to the user or the professional.

6. GAMIFIED FEATURES & VIRTUAL ITEMS

6.1 The life-path simulation game and other gamified features on the Platform are educational tools designed to teach decision-making, goal-setting, and consequence analysis.

6.2 Game outcomes, virtual achievements, and simulated scenarios are fictional and do not reflect guaranteed real-world results, predictions, or endorsements.

6.3 Virtual Items : Any virtual items, badges, points, or achievements earned on the Platform:

Have no real-world monetary value
Are non-transferable and non-refundable
Cannot be redeemed for cash, goods, or services
Remain the sole property of Skulearn at all times

6.4 Skulearn reserves the right to modify, suspend, or remove any gamified features, virtual items, or game mechanics at its discretion, with or without notice.

6.5 Any attempt to manipulate, exploit, hack, or reverse-engineer the gaming system or virtual economy may result in immediate account suspension or termination, and Skulearn reserves the right to pursue legal action where applicable.

7. DIGITAL & PHYSICAL STORE

7.1 Digital Products

Skulearn offers downloadable digital content, including e-books and educational materials, delivered electronically. Access to digital products begins immediately upon purchase. Where permitted by applicable law, the consumer's right of withdrawal or cooling-off period lapses once performance of the digital content has begun with the user's prior express consent and acknowledgment that they lose such right.

7.2 Physical Products

Skulearn offers physical merchandise through its store, currently available to users located within South Africa only. Delivery timelines and shipping costs are communicated at checkout. Risk of loss or damage to physical goods transfers to the buyer upon delivery to the specified shipping address. Nothing in these Terms excludes or limits the buyer's rights under applicable consumer protection legislation regarding defective goods.

8. PAYMENTS, SUBSCRIPTIONS & CANCELLATION

8.1 All payments on the Platform are processed securely through third-party payment processors, primarily Paystack (Paystack Inc.). Regional payment processors may be used for users outside South Africa. Skulearn does not store full payment card details.

8.2 Subscription plans, where applicable, renew automatically unless cancelled by the user prior to the renewal date. Cancellation of an active subscription prevents future billing but does not entitle the user to a refund for the current billing period.

8.3 Pricing for courses, subscriptions, and other services is subject to change. Skulearn will provide reasonable notice of any price increases for ongoing subscriptions prior to the renewal date.

9. REFUND & CANCELLATION POLICY

9.1 Digital content purchases are final and non-refundable once access has been granted, except where required by applicable law (including but not limited to cooling-off periods under the Consumer Protection Act).

9.2 Verified duplicate technical charges resulting from system errors will be credited to the user's account balance for future purchases. Users may make additional purchases up to the credited amount.

9.3 Fraudulent or abusive chargeback activity may result in immediate account suspension, termination, and recovery action through applicable legal channels.

9.4 Users may cancel active subscriptions at any time through their account settings or by contacting admin@skulearn.com. Cancellation takes effect at the end of the current billing cycle.

10. COMMUNITY CONDUCT & USER-GENERATED CONTENT

10.1 Users who engage with community features (including forums, discussion boards, messaging, and user-generated content) agree to interact respectfully and responsibly. Prohibited conduct includes but is not limited to:

Harassment, bullying, threats, or hate speech
Explicit, obscene, or pornographic content
Illegal material, spam, or deceptive practices
Content that infringes intellectual property rights
Content that endangers minors or violates child protection laws

10.2 Skulearn reserves the right, but has no obligation, to monitor, moderate, remove, or restrict access to any content that violates these Terms or Community Guidelines. Skulearn may suspend or terminate accounts of users who violate community standards, with or without notice.

10.3 By submitting, posting, or sharing content on the Platform, users grant Skulearn a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to display, reproduce, modify, and distribute such content on or in connection with the Platform.

10.4 Users remain solely responsible for all content they submit, post, or share on the Platform. Skulearn does not endorse, verify, or assume responsibility for user-generated content.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 All content, branding, course materials, software, game design, proprietary methodologies, trademarks, logos, and proprietary systems on the Platform are the exclusive property of Skulearn Pty Ltd or its licensors and are protected by applicable intellectual property laws, including but not limited to South African copyright and trademark legislation.

11.2 Users are granted a limited, non-exclusive, revocable, non-transferable, and royalty-free license to access and use the Platform for personal, non-commercial purposes only. This license does not permit reproduction, distribution, modification, reverse engineering, or creation of derivative works without Skulearn's prior written consent.

11.3 Unauthorized use of Skulearn's intellectual property may result in immediate account termination and legal action.

12. DATA PROTECTION & PRIVACY

12.1 Skulearn processes personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and applicable data protection laws worldwide, including the General Data Protection Regulation (GDPR) for users in the European Economic Area.

12.2 Enhanced data protection safeguards apply to all minor users (under 18 years) in accordance with POPIA and applicable child protection legislation.

12.3 Personal data may be transferred across borders to countries that may not have data protection laws equivalent to those of the user's jurisdiction. Skulearn ensures appropriate safeguards are in place, including standard contractual clauses and technical encryption measures.

12.4 Users have the right to access, correct, delete, or restrict processing of their personal data as described in the Privacy Policy.

13. LIMITATION OF LIABILITY

13.1 To the maximum extent permitted by applicable law, Skulearn Pty Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to:

Loss of profits, revenue, or business opportunities
Platform interruptions, errors, or inaccuracies
Reliance upon educational, coaching, or inspirational content
Actions or omissions of third-party coaches, counsellors, or instructors
Third-party Instructor's contents
Unauthorized access to user accounts or personal data
Content posted by other users on community features

13.2 Skulearn's total aggregate liability to any user arising from or related to these Terms or the Platform shall not exceed the total fees paid by the user to Skulearn in the 12 months preceding the claim.

13.3 Nothing in these Terms shall exclude or limit Skulearn's liability for:

Fraud or fraudulent misrepresentation
Gross negligence or willful misconduct
Death or personal injury caused by Skulearn's negligence
Any statutory obligations that cannot be excluded by law

14. INDEMNITY

Users agree to indemnify, defend, and hold harmless Skulearn Pty Ltd and its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable legal fees), and demands arising from or related to:

The user's breach of these Terms
The user's misuse or unauthorized use of the Platform
The user's violation of any applicable law or regulation
The user's violation of any third-party rights, including intellectual property or privacy rights
Any content submitted, posted, or shared by the user on the Platform
Any damage to or unauthorized access to systems resulting from the user's actions

15. ACCOUNT TERMINATION & PLATFORM SUSPENSION

15.1 Skulearn reserves the right to suspend or terminate user accounts, in whole or in part, at its sole discretion, with or without prior notice, for any reason including but not limited to:

Breach or suspected breach of these Terms
Fraudulent, abusive, or illegal activity
Risk to the safety or well-being of other users, particularly minors
Legal requirement or court order
Prolonged inactivity (more than 24 months)

15.2 Upon termination, all rights granted to the user under these Terms cease immediately. Any accrued obligations, including payment obligations and liability for prior breaches, shall survive termination.

15.3 Users may close their account at any time through account settings or by contacting admin@skulearn.com. Upon account closure, access to Platform features and purchased content will be revoked, subject to applicable legal rights.

16. DISPUTE RESOLUTION

16.1 Skulearn encourages users to attempt to resolve any disputes, complaints, or concerns informally by contacting admin@skulearn.com before initiating any formal proceedings. Skulearn will respond to all such communications within 14 business days.

16.2 Where informal resolution fails, disputes shall be resolved through binding arbitration in accordance with the Arbitration Act of South Africa, unless local law mandates judicial proceedings. The arbitration shall take place in Johannesburg, South Africa, conducted in English.

16.3 Notwithstanding the foregoing, Skulearn reserves the right to seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, prevent ongoing harm, or enforce these Terms.

16.4 Class action waivers and jury trial waivers are not intended to exclude mandatory consumer rights where such exclusion is prohibited by applicable law.

17. DISCLAIMERS & RISK DISCLOSURE

17.1 THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation.

17.2 Skulearn does not warrant that the Platform will be error-free, secure, or free from viruses or other harmful components. Users acknowledge that reliance upon any content, advice, or information provided on the Platform is at the user's sole risk.

17.3 Risk Disclosure for Parents & Guardians : Parents and guardians are advised that while Skulearn implements robust child protection measures, no online platform can guarantee absolute safety. Parents and guardians are encouraged to actively monitor their minor's activities on the Platform, maintain open communication, and report any concerns immediately to admin@skulearn.com. Skulearn's Community Safety & Child Protection Policy outlines additional safeguards and reporting mechanisms.

18. AMENDMENTS TO THESE TERMS

18.1 Skulearn may update these Terms from time to time. Updated Terms will be published on the Platform with a revised Effective Date. Where changes are material, Skulearn will provide users with reasonable advance notice by email.

18.2 Continued use of the Platform after the updated Terms take effect constitutes acceptance. Users who do not accept the updated Terms must discontinue use of the Platform and may close their account.

19. FORCE MAJEURE

19.1 Skulearn will not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond Skulearn's reasonable control, including natural disasters, war, civil unrest, pandemic, government action, internet infrastructure failure, or acts of third parties including payment processors and hosting providers.

20. GOVERNING LAW, JURISDICTION & CROSS-BORDER USERS

20.1 These Terms are governed by and construed in accordance with the laws of the Republic of South Africa, without regard to its conflict of laws provisions.

20.2 Skulearn does not represent that the Platform complies with the laws of every jurisdiction from which it may be accessed. Users are responsible for ensuring that their use of the Platform is lawful in their jurisdiction.

20.3 Where a user's jurisdiction provides mandatory consumer protection rights that cannot be excluded by contract (including but not limited to EU, UK, Australian, or Canadian consumer law), Skulearn acknowledges those rights and will not seek to exclude them.

20.4 Subject to Clause 20.3, the courts of the Republic of South Africa shall have nonexclusive jurisdiction over disputes arising from these Terms. Users in jurisdictions with mandatory local court competence may bring claims in those courts.

20.5 Skulearn encourages users to first attempt to resolve any dispute informally by contacting admin@skulearn.com before initiating formal proceedings.

21. CONTACT DETAILS

Skulearn Pty Ltd

Registration No. 2025/920955/07

417 Pretorius Street, Arcadia, Pretoria, Gauteng, 0001, South Africa

General: hello@skulearn.com

Legal: admin@skulearn.com

Website: skulearn.com